Frequently Asked Questions

Find answers to common questions about our professional window washing services. If you can't find what you're looking for, please don't hesitate to contact us.

  • General
  • Services
  • Pricing
  • Scheduling
  • Techniques

What sets your window washing services apart?

Squizvitcriz stands out through our commitment to environmental sustainability, our highly trained professionals, and our comprehensive approach that addresses every aspect of window care. We don't just clean glass—we restore clarity, remove all contaminants, and protect your windows for lasting results.

Are your services insured?

Yes, we're fully insured with comprehensive general liability coverage and workers' compensation. We provide peace of mind knowing that our professional team is covered while working at your property.

Do I need to be home during the service?

While we appreciate having access to both interior and exterior windows, you don't need to be present for the entire service. Many clients provide access instructions and then go about their day. Our trustworthy professionals will respect your property and follow any specific instructions you provide.

What areas do you service?

We primarily serve the greater Houston metropolitan area, including surrounding suburbs and neighborhoods. For locations outside these areas, please contact us to check availability.

What's included in a standard window cleaning?

Our standard window cleaning service includes:

  • Interior and exterior glass cleaning
  • Window frame wiping
  • Screen cleaning
  • Track cleaning and debris removal
  • Sill wiping
  • Spot treatment for stubborn stains

We use professional-grade equipment and eco-friendly solutions for all services.

Do you clean other glass features besides windows?

Yes! We clean a variety of glass features including:

  • Glass doors and partitions
  • Skylights
  • Glass balustrades
  • Mirrors
  • Glass tabletops
  • Shower screens

These can be added to your window cleaning service or scheduled as separate services.

Can you remove hard water stains?

Yes, we offer specialized hard water stain removal services. These mineral deposits often appear as white or cloudy spots that regular cleaning can't remove. We use specific techniques and environmentally safe products to dissolve and remove these deposits, restoring clarity to your glass.

Do you offer window film removal?

Yes, we provide professional window film removal services. Our technicians carefully remove old, bubbling, or peeling window films and thoroughly clean the glass surface afterward. Please note that this service is priced separately from standard window cleaning due to the additional time and specialized materials required.

How do you determine the cost of window cleaning?

Our pricing is based on several factors:

  • Number and size of windows
  • Window accessibility (height, obstacles)
  • Current condition of the windows
  • Type of windows (double-hung, casement, etc.)
  • Additional services requested (screen cleaning, track cleaning)

We provide detailed quotes before beginning any work, so you'll know exactly what to expect.

Do you offer package deals for regular service?

Yes! We offer maintenance plans with discounted rates for clients who schedule regular cleanings. Options include quarterly, bi-annual, or annual services. Regular maintenance keeps your windows looking their best year-round and can extend the life of your windows by preventing buildup of corrosive materials.

Is there an extra charge for high or difficult-to-reach windows?

Windows above the second story or those requiring special equipment for access (such as windows over staircases, vaulted ceilings, or skylights) may incur additional charges due to the extra time, equipment, and safety precautions required. We'll identify any such windows during our quote process so there are no surprises.

What forms of payment do you accept?

We accept various payment methods including:

  • Credit/debit cards
  • Electronic bank transfers
  • Cash
  • PayPal

For residential clients, payment is due upon completion of service. For commercial clients, we offer invoicing with net-30 terms upon approval.

How far in advance should I schedule service?

During peak seasons (spring and fall), we recommend booking 2-3 weeks in advance to secure your preferred date and time. For off-peak times, we can often accommodate appointments within 3-5 business days. For urgent needs, please contact us directly as we may be able to fit you in sooner.

What happens if it rains on my scheduled service day?

If it's actively raining on your scheduled service day, we'll contact you to reschedule at no additional charge. Light drizzle or overcast conditions generally don't affect our ability to clean your windows effectively. If rain occurs shortly after your cleaning (within 48 hours), we offer a rain guarantee and will return to touch up any affected windows at no extra cost.

How long does a typical window cleaning take?

Service time varies based on the number of windows and their condition:

  • Average apartment (10-15 windows): 1-2 hours
  • Standard home (15-25 windows): 2-4 hours
  • Larger homes (25+ windows): 4-6+ hours

These are estimates only; factors like accessibility, degree of soil, and additional services will affect the actual time required. We'll provide a more accurate timeframe when quoting your specific property.

Do I need to prepare anything before your arrival?

To help us provide the most efficient service, we recommend:

  • Removing small items from windowsills
  • Ensuring clear access to all windows (moving furniture if necessary)
  • Securing pets in a separate area
  • Identifying any windows with known issues or special concerns

Our team will handle the rest, including moving and replacing blinds or curtains as needed.

What cleaning methods do you use?

We employ several professional techniques depending on the window type, location, and condition:

  • Traditional squeegee method: Using professional-grade squeegees and microfiber tools for detailed cleaning
  • Pure water cleaning: Utilizing deionized water and extension poles for higher windows
  • Spot treatment: Special solutions for mineral deposits, hard water stains, and paint/construction debris

All our methods are designed to leave your windows spotless and streak-free while being environmentally responsible.

Are your cleaning products safe for my family and pets?

Absolutely! We exclusively use eco-friendly, biodegradable cleaning solutions that are safe for your family, pets, and plants. Our products are free from harsh chemicals like ammonia, phosphates, and toxic solvents. They're specially formulated to be highly effective on glass while being gentle on the environment and safe for indoor air quality.

How do you handle delicate or specialty windows?

We take extra precautions with specialty windows:

  • Stained glass: Cleaned with gentle, pH-neutral solutions and soft tools
  • Leaded glass: Special attention to fragile lead caming
  • Tinted or coated windows: Use of appropriate non-abrasive methods
  • Historic windows: Extra care for irreplaceable glass

Our technicians are trained to identify different window types and adjust their approach accordingly.

How do you reach high windows safely?

Safety is our priority when accessing elevated windows. Depending on the height and accessibility, we use:

  • Professional-grade extension poles with pure water systems (up to 4 stories)
  • Ladder safety systems with stabilizers and standoffs
  • Aerial lifts for commercial buildings
  • Rope access techniques for specialty situations

All our technicians undergo comprehensive safety training and use appropriate personal protective equipment at all times.

Still Have Questions?

We're here to provide all the information you need about our window washing services.

Get in Touch

Have a question not answered above? Reach out to our friendly team

Our Location

3426 Yale St, Houston, TX 77018, United States

Business Hours

  • Monday - Friday: 7:30 AM - 5:00 PM
  • Saturday: 8:00 AM - 3:00 PM
  • Sunday: Closed

Contact Details

Phone: +18327810390

Email: info@squizvitcriz.world